CONTACT US

Hey! we would love to hear from you especially if you have an issue that prevents you from enjoying your Daily Powershot Devotionals or Realms Of Meditation subscriptions, or If you have any question please send us an email at: info@dailypowershot.com

Frequently Asking Questions

What is included in a subscription plan?

You will get unlimited access to the subscription of your choice from the option below:

  • Daily Powershot Video Devotionals by Prophet Dr. Lovy Elias on a monthly or annual subscription.

  • Realms Of Meditation teaching and guided meditation practice by Prophet Dr. Lovy Elias twice weekly on a monthly or annual subscription or a combination of both

  • A combination of both programs on a monthly or annual subscription

  • Additional exclusive materials as made available from time to time

What are the payment methods?

What are the payment methods?

You can pay for your subscription via a credit or debit card using Stripe or PayPal.

For people in North America and Europe, fill in your credit/debit card information to pay for your desired subscription.

Most of Asia, Africa and Latin America, Please use PayPal by filling in your email address then your credit/debit card information.

YOU DO NOT NEED A PAYPAL ACCOUNT.

How Do I Use Realms Of Meditation?

How to use Realms Of Meditation:


1. Watch the video as you listen through the teaching.

2. After watching the video, please pick a pair of headphones or earphones (if you haven’t already done so), and find a quiet place or a place where you can sit or lie down in a relaxed mode.

3. Play the video again and follow with your eyes closed as you listen with your spirit. Focus on Prophet voice to allow tuning out other voices then drift away as you meditate on the words you are hearing.

4. Continue on the meditation after Prophet is no longer speaking, allow  your self to interact with God by speaking and/or listening to him! You can do this as many times as you want.


The more you do it, the easier it will become to concentrate and focus. Do not be discouraged if you find that your mind is wandering. It will get easier as you keep on going. It takes a little practice.

How do I reset my password

Steps to reset your password:

  1. From the login page, select FORGOT PASSWORD beneath the login credentials

  2. Add your email address when prompted

  3. Go to your email provider, and open the email sent from Powershot

  4. Click the link

  5. Choose a new password and add it when prompted

  6. Save your password somewhere safe :)

Can I download the content?

Within our mobile app, members will be able to download the content for offline viewing.


Members can only consume the content from our portal but can not download it on their devices as this is a subscription.


How Do I change My Subscription?

To upgrade or change your current subscription, please go to your account dashboard, click purchase. Here you will see your current plan, click on change and choose your desired plan.

How do I cancel my subscription?

We are already sad to see you go!


Know that you can choose from monthly, and yearly subscriptions to suit your lifestyle and needs. You can cancel anytime as well.


If you have signed up via a website, then you will need to cancel your subscription on the Powershot Website within the Account Dashboard.


If you signed up within the app / vid-app, all in-app subscriptions are managed by Apple & Google.


When canceling your Powershot subscription, the following applies:

  • We recommend canceling at least 24 hours before your next payment date for cancellations to process in time.

  • Canceling your subscription will not provide refunds nor pro-rate remaining subscriptions.

  • After canceling your subscription, you will be able to continue using the Powershot app for the remainder of your billing cycle. 

  • Canceling your subscription means you will lose the rate you joined Powershot or Realms Of Meditation at; all members are locked in at the rate they joined, so if we raise our prices, it doesn’t affect your subscription unless you cancel. If you choose to rejoin the app, you will join at the latest subscription rate. 

  • To reactivate your subscription, you can log back into your iOS or Android app or visit www.dailypowershot.com

Deleting your account or the app does not cancel your subscription. To cancel your subscription, simply follow the steps mentioned below.

 

Here are the exact instructions to cancel your plan on the website:


  1. Login to your account

  2. Go to the ACCOUNT DETAILS from the main menu

  3. Select BILLING

  4. Select CANCEL MEMBERSHIP

  5. Provide a bit of feedback so we can improve the experience for the community

  6. Cancel the next billing cycle of your account. 

 

Once you’ve canceled your subscription, your login will remain active, and your account will expire at the end of your billing cycle—you will not be charged again.


It's important to note that you will need to cancel the subscription on your device if you set up your membership using one of the apps.


Deleting the app does not cancel your membership.


Here’s more on how to cancel your App subscription for Apple Users


Here’s more on how to cancel your subscription for Android Users

Can I get a refund or credit?

We do not issue refunds or credits for unused subscription periods, accidental purchases, or similar reasons or events.


Your cancellation will be effective at the end of the prepaid period (at the end of the year or month, depending on your subscription), as Practice with Clara does not issue refunds for contracts canceled before the contracted period ends.


Please check your current subscription and billing date to be clear when you will be charged and cancel before your billing cycle ends should you want to end your subscription on dailypowershot.com

Can I renew my subscription if I cancel?

Yes! You can absolutely come back and resubscribe if you cancel your membership. Please note that if we have switched our pricing, you will resubscribe at the current pricing tier and not the membership price you originally joined the apps with.


To unsubscribe, visit the Powershot and reenter your email and password. Then select the subscription you would like.


Apple
If you signed up for your subscription in the iOS app, please
follow the steps here to renew your subscription.


Android
If you signed up for your subscription in the Android app, please
follow the steps here to renew your subscription.

How to clear browser cache memory when page is not loading?

How to clear browser errors when page is not loading

You might need to clear your browser’s cache memory to remove old information on your device browser if you are getting errors or page not loading.


Safari Browser:


1. In Safari, tap the book sign at the bottom.

2. Tap the clock icon, then tap Clear.

3. Choose how much of your browsing history to clear.


Chrome browser

1. On your Phone or iPad, open the Chrome app

2. At the bottom, tap more (...)

3. Tap History › Clear browsing data.

4. Make sure there's a check mark next to "Cookies, Site Data," and "Cached Images and Files.

"Cookies, Site Data,

5. Tap Clear browsing data


Other browsers may use a similar process.


On a computer, simply hit CTRL + F5 (Windows) or Cmd + R (Mac) buttons on your keyboard to reload the page.


If you can now see the correct website but unable to login, Please reset your password on the “Sign In” page below:


https://dailypowershot.com/sign_in


Please let us know how if you still need further assistance.

Study anywhere, anytime!

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